Last Updated: 10.27.23

1. Introduction

Welcome to Alpha Care Plus ("we", "our", or "us"), a subsidiary of Alpha Fulfillment LLC. We respect the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information.

2. Information We Collect

2.1. Personal Information: We collect personal information that you provide to us, such as your name, address, phone number, and email address when you inquire about our services or make a booking.

2.2. Usage Data: We collect data related to your use of our website, including pages visited, time spent, and other similar metrics.

3. How We Use Your Information

3.1. Service Provision: To provide and maintain our services, including scheduling, billing, and communication.

3.2. Customer Support: To communicate with you about your bookings or answer any queries.

3.3. Marketing: To offer you updates, promotions, and news related to Alpha Care Plus and other offerings from Alpha Fulfillment LLC, unless you've opted out.

4. How We Share Your Information

4.1. We do not sell or rent your personal data to third parties.

4.2. We may share your information with third-party service providers that help us operate our business, under strict confidentiality agreements. These may include other subsidiaries or partners under Alpha Fulfillment LLC.

5. Your Choices and Rights

You may request to review, update, or delete your personal data. Additionally, you may opt-out of any marketing communications we send.

6. Security

We use industry-standard security measures to protect your information. While we strive to keep your data secure, no method is 100% foolproof.

SMS Privacy Policy

Alpha Fulfillment LLC may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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